Questions About Water Discoloration?

In response to recent concerns about water discoloration and chemical additives, Harris County Municipal Utility District No. 290 (the “District”) wants to assure residents that your drinking water is safe, meets all regulatory standards, and is free of any harmful chemical additives.

It’s important to understand that groundwater naturally contains dissolved minerals and other constituents as it moves through underground soils and rock formations. These naturally occurring substances are typical of well water and can influence characteristics such as color or hardness. Well water commonly contains minerals such as iron and manganese, which may cause reddish-brown, orange, or dark staining on fixtures and laundry when oxidized, as well as naturally occurring organic compounds (tannins) that can give the water a yellow or tea-colored appearance from time to time. These conditions are common in groundwater throughout the Houston area, reflecting the natural geochemistry of the aquifer.

The District’s water supply comes from three groundwater wells, and the primary method of disinfection is chlorine, which is carefully monitored as required by the Texas Commission on Environmental Quality (“TCEQ). In addition, the District uses a polyphosphate injection system to help sequester naturally occurring solids and reduce aesthetic issues like discoloration. This process is not harmful and does not affect the safety of your water.

The District conducts all required water testing, monitoring, and reporting in accordance with Texas Commission on Environmental Quality (TCEQ) regulations for public water systems. All test results are reviewed by the TCEQ and must meet strict state and federal standards before water is delivered to residents. Certified laboratories and approved monitoring plans are used to ensure quality control and regulatory compliance. In addition, the District performs routine flushing to minimize aesthetic issues and maintain water quality, including monthly flushing of dead-end mains and annual hydrant flushing.

If you ever have questions about your water quality or test results, you can contact the District’s Operator – MOC, Inc. or view publicly available data through the Texas Drinking Water Watch database.

Ensuring safe, clean drinking water for the community remains our top priority.  Thank you for your understanding and trust as the District continues to ensure a safe and reliable water supply for our community.

Boil Water Notice Lifted

The boil water notice for Eagle Springs Community and Harris County MUD 290 has been lifted. The water can now be utilized normally.

If you have questions concerning this matter, you may contact the MOC (Municipal Operations & Consulting) Compliance Department at 281-367-5511.

Boil Water Notice: October 21, 2025

FOR MUD 290 RESIDENTS ONLY:

Due to construction at the water plant, the Texas Commission on Environmental Quality (TCEQ) has required our water system Harris County MUD 290 (PWS#1013294) notify customers of the need to boil their water.

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking and making ice should be boiled and cooled prior to use. The water should be brought to a vigorous, rolling boil and then boiled for two minutes. In lieu of boiling, you may purchase bottled water or obtain water from some other suitable source.

When it is no longer necessary to boil the water, the water system officials will notify you that the water is safe for consumption. Instructions to discontinue boiling will be issued in the same manner as this notice.

If you have questions concerning this matter, you may contact the MOC (Municipal Operations & Consulting) Compliance Department at 281-367-5511.

Voluntary Water Use Restrictions

Dear Residents,

Please be advised the West Harris County Regional Water Authority has implemented Stage 1 of their Drought Contingency Plan. As a result, Harris County Municipal Utility District No. 290 (HC290), the water provider for the District, will also be implementing Stage 1 of its Drought Contingency Plan (DCP). This means that the irrigation of landscaped and other areas shall be voluntarily limited to:

  • Sundays and Thursdays for Retail Water Customers with an Even Numbered Address, and
  • Saturdays and Wednesdays for Retail Water Customers with an Odd Numbered Address.

Irrigation of landscaped areas is further voluntarily limited to between the hours of 8:00 p.m. on the designated watering day(s) and 6:00 a.m. on the following day(s). Retail Water Customers are requested to practice water conservation and to minimize or discontinue Non-essential Water Uses.

Once the District is no longer in a drought contingency situation, HC290 will send out additional notification to residents. Please reach out to Inframark’s Customer Service department at (281) 579-4500, should you have any questions or concerns.

 

Notice of Public Hearing on Tax Rate

The Harris County Municipal Utility District No. 290 will hold a public hearing on a proposed tax rate for the tax year 2021 on Thursday, September 23, 2021 at 12:00 p.m., at Allen Boone Humphries Robinson LLP, 3200 Southwest Freeway, Suite 2600, Houston, TX 77027 or by teleconference at 888-251-2909, Access Code: 8813019. Your individual taxes may increase at a greater or lesser rate, or even decrease, depending on the tax rate that is adopted and on the change in the taxable value of your property in relation to the change in taxable value of all other property. The change in the taxable value of your property in relation to the change in the taxable value of all other property determines the distribution of the tax burden among all property owners.

Click here to read notice.

Road Closure

To complete a storm sewer replacement, a road closure will commence on May 24, 2021 (weather permitting). This project includes the closure of Itasca Pine Dr. for about 3 weeks. The contractor will be installing the traffic control and detour signs. Below is a screenshot of an aerial view for your reference where the street will be closed.